The Complaint

I’m ever so British when it comes to complaining. I could sit through the most dreadful meal in a restaurant, with the most appalling service, and yet when asked if everything is alright, I will likely smile and nod. I’ll pay my bill. I’ll leave quietly. But I most certainly will ‘express my dissatisfaction’.  My expression of dissatisfaction typically takes one of three forms. In its most mild form, I simply take my business elsewhere. If I am seriously irked, then I move on to stage two and leave a review on social media. This is a pretty effective tool, especially when the type of business has plenty of competition Continue reading